Kenya Airways Unaccompanied Minor Policy: Guidelines & Services for Safe Travel

Can A Child Travel Alone On Kenya Airways?

Yes, children aged 5-15 traveling without an adult (18 years or older) can book the Kenya Airways Unaccompanied Minor service and can travel alone. Sometimes, you may have to schedule journeys for your loved ones who are not even ready yet to travel alone. However, certain situations arise where your child ends up traveling alone. Whenever that happens, and you have to book your kid’s tickets with Kenya Airways, then you must know that the airline has an unaccompanied minor service, and before you make bookings, you should know that the relevant terms and conditions added to the unaccompanied minor policy will be discussed. This does not end here; you also need to be informed about the different procedures of booking, along with other details related to your child traveling alone.  

What Is Kenya Airways Unaccompanied Minor Policy?

Before you start the journey and book your kids with the airline, it is essential to know all the terms and conditions of the Kenya Airways Unaccompanied Minor Policy. All the important considerations of the policy have been discussed below. Go through them and enlighten yourself: 

  • Flights operated by Kenya Airways usually carry unaccompanied minors. Certain travel rules might be in place for flights booked on airlines other than the ones bought from third-party agents.
  • Airlines do not allow unaccompanied minors in itineraries with overnight stops or connections. It is very important for safety.
  • Airline itineraries that require using different airports do not work for unaccompanied minors.
  • It is usually not allowed for unaccompanied minors to travel on flights that are longer than 5 hours.
  • As per the Kenya Airways Unaccompanied Minor Policychildren are not allowed to book itineraries with train or bus legs.
  • An adult responsible for the child will need to accompany them to the airport, check them in, and stay at the airport until the flight starts.
  • Once at the airport, the child needs to be received by an adult whose identity is confirmed by the documents given by Health Canada.
  • Any adult willing to participate should be at least 18 years of age. 
  • Make sure to arrange the Unaccompanied Minor service at least 24 hours before your travel. The booking process must be done with a travel agency.
  • A completed Unaccompanied Minor Form must be handed in by the traveler. All the needed information about the child, the person leaving them, and the person receiving them is entered on this form, including their ID details. 
  • According to the Kenya Airways Unaccompanied Minor Policyparents/guardians are required to present their ID and bring the child’s birth certificate as well.

Age Requirements: There are some age restrictions on unaccompanied minors traveling. Make sure you follow these restrictions. Otherwise, you will not be accepted onboard at the airport: 

  • All children between 5 and 14 years old who are flying by themselves need to use the Unaccompanied Minor service.
  • Kids who are not even 5 years old are not allowed to travel without someone in their group.
  • Children aged 15 to 17 years old can be assisted by the Unaccompanied Minor service when their parents or guardians ask for it. 
  • When these age groups are not included in the service, they are thought of as young passengers who do not require any special help.

Other Considerations: Some other things you must consider and follow for a comfortable journey for the child are given below. Make sure you consider them and follow them accurately: 

  • The staff of Kenya Airways will ensure that the child is guided from check-in to security and to the departure gate.
  • Both parents and the cabin crew are there to supervise the child while flying.
  • Upon arrival, the staff of the airline will meet the child and take them through the necessary immigration and customs for international flights, after which they are handed over to the person listed as the designated guardian, who must show a correct ID.

It is highly recommended to contact Kenya Airways directly or consult their official website for the most current and specific details regarding their Unaccompanied Minor policy, as terms and fees can change.

How To Book Unaccompanied Minors On Kenya Airways?

The most convenient way to book a flight for a minor will be the online process. This medium will be available 24 hours a day and seven days a week. This lets you access the journey anytime, and you can make changes. Follow the process below to book a flight ticket: 

  • Visit the official website of Kenya Airways. 
  • Enter your flight details, such as the destination, class, fare type, and the time and date of the journey. 
  • Make sure you enter your age accurately so the unaccompanied terms and conditions can be applied. 
  • You will be given a list of flights, and you will pick the one you find most convenient. 
  • Fill out a form with all the proper information and attach the relevant documents. 
  • Go through the guidelines and pay the Kenya Airways Unaccompanied Minor Fee. 
  • Complete the process, and the ticket will be sent via email with other important details.

The ticket for the unaccompanied minors can be booked over the phone as well. You just have to dial 1 (866) 536-9224, the customer service phone number, to connect with the representatives. Provide all the necessary details of your journey and request that the executives make the reservations. They will go through the procedure and enlighten you about the journey with special instructions for the unaccompanied minors. You can also share any problems or doubts you might have about the journey. 

How Much Does It Cost To Send Kids On Kenya Airways?

These minors travel at the adult rate and pay an extra fee for handling their booking. Using a promotional ticket is usually not possible in addition to the Kenya Airways Unaccompanied Minor Fee. Any 15–17-year-old who uses the UM service without restriction must pay the adult fare in addition to the UM fee. Travelers visiting Kenya may not need to pay the handling fee, but the full cost of an adult ticket is still expected. The price of handling depends on the journey you choose as well as the place you’re traveling to. You need to pay these fees in addition to your fare, which is typically done in advance.

Does Kenya Airways Charge For Infants?

Yes, as per the Kenya Airways UMNR Policy, the airline requires payment for infants on Flights to Kenya, whether or not they sit by themselves or travel on an adult’s lap. During domestic flights, babies are able to travel for free by being carried in someone’s arms. This fee can be paid at the time of booking the tickets.