Smartwings UMNR Policy: Complete Guide

What is Smartwings Unaccompanied Minor policy?

Smartwings is a low-cost carrier in Europe. They have certain services and regulations that can make kids traveling without parents feel safe and comfortable. These rules should be known by parents or guardians who intend to take their small children on a trip. The unaccompanied minors policy of Smartwings is as follows:

  • As per Smartwings Unaccompanied Minor Policy, children between 6 and 11 years can travel alone, however, with an additional purchase of the UMNR Assistance Service.
  • The UMNR support needs to be organized and booked not later than 48 hours before departure; either with Smartwings directly or, when making a reservation through an agency.
  • Children aged 12 years and above are allowed to travel alone, without any compulsory assistance required but up to the age of 17, the service can be requested optionally to even provide more support.
  • The service is provided only on flights operated by Smartwings; it applies neither to codeshares nor partner airlines.
  • Children traveling without a companion cannot be seated in emergency exit rows nor can they check in online or at kiosks; they have to present themselves to an airport desk.

How Can I Book a Flight For an Unaccompanied Minor on Smartwings?

To Book unaccompanied minor Smartwings Flight, one needs to contact the airline at its unaccompanied minor reservation contact number. This service cannot be booked online. When the call gets connected, inform the airline’s customer service executive that you want to book the flight for the minor. The customer representative will guide you through the process and will make the reservation for your minor on your behalf. 

After the booking is made:

  • A consent or unaccompanied minors form has to be filled, and it has to be submitted at the check-in counter of the airport on the date of departure.
  • During check-in Smartwings employees will accept the child and monitor the child up to embarkation and off-loading.
  • The individual, who drop offs and takes the child, will have to be identified and show a proper photo identification.

Reserving through a call allows to make sure that all information about special assistance, any necessary paperwork, and handover arrangements will be answered in full to guarantee the safety and comfort of your child.

What documentation does an unaccompanied minor need to fly?

As per the Smartwings UMNR Policy, the documentation that is necessary in case of flying as an unaccompanied minor is the following:

  • Unaccompanied Minor Form/Consent Form: It is an important form that should be completed after reserving a ticket. This form is available at Smartwings check-in at the airport. It is supposed to be presented on the departure day at check-in.
  • Travel Documents: The child should have all the usual traveling requirements with him including valid passport and, where necessary, a visa that allows traveling in the country of destination. Dual check national and foreign regulations on minors in transition or arriving at his or her destination.
  • Medical Certificate (if required): According to Smartwings UMNR Policy, if a child is receiving some sort of medical treatment or some specific medical condition, the certificate issued by the physician should be submitted to allow the travel.
  • Identification for Guardians: Individuals parents who drop the child and pick up the child are required to produce government-issued photographic identification. The information of the sender and the receiver (with names and contact information) have to coincide with the information given in the consent form.
  • Other Documents: It is recommended to issue any other document(s) needed by the regulations of the departure, transit, and arrival country related to minor people including the parental consent letter or particular entry permit.

According to Smartwings Unaccompanied Minor Policy, these documents should be shown at the check-in counter. Unaccompanied minors cannot use online check-in; they have to check in at the airport, to confirm that the necessary paperwork is done and correct.

What is the Smartwings Infant Policy?

The policy of Smartwings on infants indicates infants aged 2 years old (less than 2 years old during the travel) may fly with an adult sitting on their lap, usually without their own seat assignment, and at no additional fee. Besides this, some important things about the airlines infant policy to be remembered are as follows:

  • Newborns may fly only once they are 48 hours old and those who are between 48 hours and 7 days will require a special medical clearance from a physician using the appropriate paper work.
  • Infants also can travel at no charge provided they share no seat and are held in the lap of an adult accompanying the child.
  • When one adult travels with two infants, then one baby can be on the lap and the second one needs to have bought the ticket and be placed in the accessible child seat in their own seat.
  • Out of safety concerns, passengers below 2 years of age are not supposed to sit in emergency seat rows.
  • As part of their hand baggage allowance passengers can carry any infant food and infant care items needed; passengers should check individual baggage regulations to get further details.

What is the Smartwings Unaccompanied Minor Fee?

The Smartwings Unaccompanied Minor Fee is around CZK 2,500 (roughly EUR 100) each way on top of an ordinary adult fare. This can be booked in advance and is available to children of ages 6 to 11 years. Depending on the route and currency, there may be slight difference in fee, but parents should expect to pay the unaccompanied minor fee in addition to normal adult fare on the ticket of the child.

Conclusion

Smartwings has a clear and stable Unaccompanied Minor (UMNR) policy that guarantees the level of safety and comfort of unaccompanied children. The airline lets children aged 6-11 travel with compulsory assistance and those between 12-17 with optional services to enjoy safe and comfortable journeys. The reservations should be made over the phone and certain documentation is a must to adhere to airline and destination rules. To make the journey worthwhile, without stress, parents or guards ought to make prior preparations and follow the set out procedures.