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Aegean Airlines Delay Compensation: Know Your EU261 Rights

Is AEGEAN Compensation for Delays?

Yes, Aegean Airlines offers compensation for flight delays under EU261 regulations. Passengers may be entitled to up to €600 depending on the delay time and flight distance. Following the Flight Delay Compensation Policy, it is known that when passengers are kept waiting, they should be compensated for the time wasted waiting. And if Aegean Airlines is held responsible for your flight being delayed, know that as per the EU regulations, the passengers are supposed to pay up to $650 per person when the flights are delayed by three hours or more. 

Aegean Airlines' compensation Policy ensures that travel is as comfortable as possible. So, when the passenger applies for the delayed compensation, the airlines will check the time of the flight arrival at the desired destination. That’s because for the flight delay claim, it's the ‘time’ that you have arrived on time, and not the time of departure. If you have booked your flight through a travel agency, then ensure that you get the compensation claims on time without fail. 

However, if the airlines do not have to pay out the compensation when there are some external reasons for the delay, this implies that for the flight delays caused by bad weather, an incident at the airport, or due to air traffic control strikes, compensation is not eligible for the compensation. Many kinds of situations are called extraordinary circumstances. 

What are the Passenger Rights with Aegean Airlines?

When you are flying with Aegean Airlines, then know that your (passenger) rights are well-protected by the European Regulations (EC), known as EU261. Under the many regulations, the passengers have a right to claim compensation and get a refund under some circumstances only. 

  • If your Aegan Airlines flight was delayed by at least 2 hours, and if the delay was caused by the airlines, the passenger can claim up to 600€  under Aegan Airlines compensation. 
  • If the flight was cancelled, then the passenger denied for an alternative flight can claim a complete refund of their money. 
  • Plus, if the airlines has announced the cancellation of your scheduled flight, fewer than 14 days prior to departure, you might also be entitled to flight compensation of upto 600€.

When the passenger has made advance payments, in such situations, if a passenger is killed or has been injured, then the ‘Carrier’ must make an advance payment to cover the immediate economic requirements within the 15-day time period starting from the identification of the person who is entitled to the compensation. And in the event of death, this advance payment shall not be less than 16,000 SDRs. An advance payment might be deducted from any future payments and does not indicate the recognition of liability.

What is Aegean Airlines' Refund Policy?

The kind of ticket booked and the specifics of the request determine Aegean Airlines Refund Policy. Both the rate and taxes are reimbursed for refundable tickets; however, there is a cancellation fee, which varies by fare type and is usually between €45 and €50 each way. Only taxes are reimbursed for non-refundable or lower-tier Light rates; each ticket has a normal service fee of €23. Travelers can make requests online for a complete refund of the unused ticket value, including all segments, in the event that the airline cancels a flight. For reimbursements, travelers who made reservations through travel companies should get in touch with them directly.

Keep in mind that in every situation, full airport taxes are refundable, the refund is reflected back in the original form of payment or as a future travel credit for future travel when requested. 

Factors to Keep In Mind

Aegean Airlines Canceled Flight compensation enables the passenger to get compensation only if the flight is canceled at short notice, falling in line with EU Regulations. And as mentioned earlier, if the cancellation was announced less than 14 days before the departure, and this is not because of some significant circumstances like severe weather conditions or anything related to the airport, the compensation here ranges from €250 to €600 per passenger. Here, you have to know that the refund amount depends on the flight distances. That is, if it's up to 1,500 kms, the amount is €250,  for intra-EU flights of 1,500 kms,, the amount charged is €400, and €600 for the international flights that cover 3,500 kms respectively. 

Also, the passenger has the right to choose a complete refund or rebooking on another flight at no extra charges. Whichever option relates to you, you can make it. If the flight rebooking timings do not align with your travel plans, compensation is still available to claim. No refund or compensation will be granted if the flight disruptions is outside the control of the airlines or when the carrier provides a certain notice that is more than 14 days. 

What is the Aegean Airlines Compensation Process?

The Aegean Airlines Flight Compensation process starts only when your flight is delayed by more than 3 hours, which was cancelled without any notice, or the passenger was denied boarding more than due to overbooking. The passenger should be able to collect all the needed travel documents, like the booking details (confirmation), boarding pass, and any relevant receipts for the expenses.

  • Visit the website of the airlines.
  • Locate the contact us section on the home page. 
  • There is this compensation claim form. 
  • Fill out the online form with all the flight details as mentioned. 
  • You will get an email following your ticket compensation process.

Note: Make sure that you have received the mail to be confident about going forward to the next step of the refund. 

Is Aegean Airlines' Canceled Flight Compensation similar to Delay compensation? 

If you are a bit confused between flight delay and cancellation, read it through here. The answer is YES. In both scenarios, the compensation is given only when the flight is discontinued because of the airlines and has not been caused by any extraordinary circumstances like bad weather or air traffic restrictions. Plus, Aegean Airlines ensures to stand by them by offering meals, refreshments, and hotel accommodations when required.

The main difference lies in the eligibility criteria for claiming compensation from late flights, which require the arrival time to be three hours past the scheduled arrival, while cancellations must occur within 14 days preceding the departure date. In either case, passengers have the right to demand compensation, or they can require a rebooking or refund via Aegean Airlines’ official website; this way, the whole procedure is fair and handy for the traveler.

Nevertheless, you must understand that airlines sometimes use extraordinary circumstances as an excuse for rejecting even valid claims. So claim your refund under the Aegean Airlines compensation Policy to maximize your chances of being reimbursed. We will carefully study your claim, including weather data, and fight for your rights.

How long will it take to Get Compensated and reimbursed by Aegean Airlines?

Claims often take just a few weeks to months. And when the airline refuses to answer or legal action becomes necessary, the waiting time might just be extended for months or, god forbid, even years. Should you, however, resort to the special assistance of Vuelo-Retrasado.es in filing your claim for compensation and/or refund, be certain that we will stand by and fight for your rights right down to the very end—even in court. There is no expiration on fighting for your claim; though each claim can vary in length, and we will be with you every step of the way with all of the important updates and any questions that may arise.

Conclusion

To travel tension-free and without any worry of the world, learning about the many polices of your chosen airline is a smart move. When talking about Aegean Airlines Delay compensation Policy, the passenger can be relaxed evern whne there are some delays as the carrier ensures that the passenger either continue with their journey through rebooking or get a future travel credit option to choose from, whichever option one choses to go forward with, the Aegean Airlines leaves no stone unturned to help out the passenger with their flight delays, cancellations, or refund policy. Reach out with the customer care platform and ask them for any kind of assistance at +12345678910.