What is Hong Kong Airlines Unaccompanied Minor Policy?
In the Hong Kong airline, the airline permits lone travelling passengers between 5 and 11 years to request Unaccompanied Minor (UM) service that will take effect. The service allows users aged between 12-17 years to place requests of the same at any time they wish. The service will offer monitoring activities that will involve escort services to hand over the child to their designated guardian. The Hong Kong Airlines Unaccompanied Minor Policy offers certain information to parents, which they should be aware of.
Hong Kong Airlines Unaccompanied Minor Policy: Age Rules, Fees & Guidelines
The Unaccompanied Minor Policy of Hong Kong Airlines is as follows:
- Hong Kong Airlines policy of Unaccompanied Minor (children travelling alone) to ensure they are escorted during the airport and flight. This is a service that should be ordered sooner and may be paid with the additional costs depending on the route and the age of the child.
- Children who are below the age of 6 years are not permitted to travel unaccompanied but they must be accompanied by a passenger who must be at least 16 years during the journey.
- Children aged 6 to 12 years old, who are not accompanied by their parents or guardians, are obliged to use Unaccompanied Minor (UM) service by the airline.
- The Unaccompanied Minor service should be ordered in advance usually at least 48 to 72 hours prior to the planned flight departure in order to give time to do the processing.
- The UM service attracts a supervision fee which is charged per child and per flight sector, in addition to the airfare charged and taxes.
- Children that are between 12 and 17 years are allowed to travel without the need to enroll in the UM service; although parent or guardian request can take it as an optional services provided they want extra support.
- All the required documentation regarding unaccompanied minor Hong Kong Airlines must be signed and filled in by the parents or legal guardians of the child before the child is set to fly.
- The adult who accompanies the child at the departure airport should be left on the grounds until the flight has been taken off to ascertain safe loading of the child.
- The designated receiving guardian at the destination airport is expected to produce valid government issued identification before the child is handed over to them.
- The airline has the right to restrict or decline the Unaccompanied Minor service on specified routes, connecting flights or under certain working circumstances.
- Any unaccompanied minors should have valid passports, visas and any other requirements to travel documentations as mandated by the immigration authorities at the exit and entry points.
How to Book an Hong Kong Airlines Unaccompanied Minor Ticket?
When book unaccompanied minor Hong Kong Airlines, one has to plan in advance to secure the safety and protection of the child. The airlines require the UM service to be ordered during the booking process or at least 48-72 hours prior to the departure. Parents are required to submit all the information and fill out forms.
Website:
- Go to the official Hong Kong Airlines website.
- Enter departure city, destination, and travel date.
- Select Child Age
- Search and select a suitable flight (prefer direct flight).
- Fill in the child’s details (name, DOB, passport).
- Add Unaccompanied Minor service (if option appears).
- Enter parent/guardian details (drop-off and pick-up person).
- Pay the ticket fare + minor service fee.
- Receive booking confirmation by email.
- Download and fill required minor forms before travel.
Call:
- Call Hong Kong Airlines customer service +852-3916-3666.
- Tell them you want to book for an unaccompanied minor.
- Share travel details (route and date).
- Provide the child’s full name and passport details.
- Give drop-off and pick-up guardian information.
- Confirm service availability and total charges.
- Complete the payment process.
- Receive confirmation email and required forms.
How much does Hong Kong Airlines charge for Unaccompanied Minor Travel?
The Hong Kong Airlines imposes the Unaccompanied Minor (UM) fee to help pay the supervision and support of its children during the flight. The Hong Kong Airlines Unaccompanied Minor Fees are different with respect to route and sector and the airline indicates that UM service fee is between ( HK$500 / US$65) and HK$ 1150/ US $150 per sector. The charge should be in relation to the airfare of the child and any other taxes charged and it makes the minor have special attention in terms of supervision between check-in and actual delivery in the destination. It should be booked in advance to ensure the availability of the UM service and its correct preparation.
Read More:
Just like the Hong Kong Airlines minor policy, other carriers like Tianjin Airlines have strict age requirements and supervision fees you should check before booking.
What Documents are Required for the Hong Kong Airlines Unaccompanied Minor Services?
Children who are traveling alone using Hong Kong Airlines are required to have certain documents in order to be safe during the time they are on the plane and to abide by the airline and immigration policies. Parents have the duty of filling out the necessary forms and providing the child with all the identification and travel documents as per the Hong Kong Airlines child travel rules. These records assist the airline in establishing the identity of the child, parental authorization, and transfers to the appointed adult in the destination.
- Legal international travel passport.
- Destination and any other transit country Visa(s) as needed.
- Finished the Unaccompanied Minor service form, which was signed by the parent or legal guardian.
- Consent letter to travel alone of the child including the responsible adult by the destination.
- Booking confirmation and flight itinerary.
- Contact details of parents or guardians in case of an emergency.
- One of the government IDs of the appointed guardian who will be receiving the child on arrival.
- Special permits that the destination would need when minors are traveling alone.
What In-flight Services are Provided to the Unaccompanied Minor?
Hong Kong Airlines UMNR Policy is dedicated to children, who are alone as passengers of their aircraft, to be comfortable, safe, and well during their trip. Cabin crew people are instructed on providing constant monitoring and support to unaccompanied minors aboard to arrival.
Escort to Seat
The cabin crew personally carry unaccompanied minors to their allocated seats and assist them to settle down in the aircraft in a safe manner and explain to them about the safety measures and they are comforted before the plane takes off.
Regular Supervision
The flight attendants check the child at regular times throughout the flight to evaluate their comfort level and safety and overall health and to offer support whenever needed.
Meals and Snacks
The organization provides unaccompanied minors with age-appropriate meals and snacks according to the scheduled time of their flights while maintaining proper meal service standards which ensure their nutritional requirements have been satisfied.
Entertainment Assistance
Crew assists children to enjoy the on board entertainment and reading materials and activities that would entertain them, keep them comfortable and relaxed throughout the journey.
Health and Well-Being Monitoring
Flight attendants check on the health of the child all through and attend to any medical or comfort requirements of the child immediately before the whole flight.
Arrival Handover
On arrival, the cabin crew take the child to the arrival hall and handover him or her to the assigned guardian after confirming his or her identity.
Everything Parents Need to Know About Hong Kong Airlines UMNR Policy
The procedure of checking in an unaccompanied minor (UM) with Hong Kong Airlines involves more steps than the process of checking in an ordinary passenger. Such protocols are used to assure that the child is delivered in safe hands into the custody of the airline employees, ensure that all the documentation is checked and that there is adequate supervision during the journey between the departure and landing points. It is necessary to arrive early and work out all the paperwork.
- Be on Time at the Airport: Parents or guardians must be at the Hong Kong International Airport (HKG) at least 3-4 hours before the flight so that they can do UM checking and checking.
- Request Airline Staff to Provide UM Travel: During the check-in counter, inform the airline staff that the child is travelling without an accompanying adult and that he needs the Unaccompanied Minor service.
- Document Verification: Provide the passport of the child, visas (where necessary) and the filled UM forms. Consent letters and guardian information will also be checked by the staff when departing or arriving.
- Form Completion and Signature: The parent or legal guardian has to sign all the required Unaccompanied Minor forms at the counter confirming their consent and emergency contacts.
- Baggage Drop: Check in luggage normally, making the carry-on baggage of the child easy to carry and labeling any personal item with the name and the flight number of the child.
- Escort to Boarding Gate: The Airline personnel will monitor the child and will transport them to the boarding gate. The parents have to stay till the official handover of the child to the airline staff.
- Assistance Boarding: Cabin crew will board the Assistance and have the UM seated safely. Staffs make the child feel at ease and informed about the in-flight procedures.
- Confirmation of Handover: When leaving, the staff will enter the information of the handover and check on emergency contacts. This makes it accountable up to the point where the child meets the assigned guardian at the destination.
Pre-Flight Preparation Tips for Parents and Children
Hong Kong Airlines has implemented proper pre-flight preparation to have children travelling alone with the airline enjoy a stress free, safe and comfortable journey. Parents may make minors confident and prepared, as well as provide all the documents, belongings, and safety precautions.
- Show the Tourist the Way: You should explain to your child each part of the trip, the check-in and security and even on board and the arrival to be precise so that they are aware of what to expect.
- Make an Easy to Carry Travel Bag: The bag must hold some comfort items, such as snacks and water, a small blanket or jacket, and personal items, such as a favorite toy and cozy item.
- Include Entertainment: You will stock books, coloring materials, and a tablet with headphones in your bag so that the child gets entertained during the flight.
- Arrange Travel Documents: You should arrange and prepare all travel documents, that is, passports and visas, UM forms, consent letters, and contact details in case of an emergency.
- Label Luggage: The bags require clear labels which show the child's name and flight number and destination while the child should be able to handle their carry-on bags.
- Medical Preparations: Carry any medications that you may need in their original packaging, including instructions on how to use them, and also make the airline staff aware of the presence of any special health needs of the child.
- Dress comfortably: It is advised to wear comfortable clothes and shoes that are appropriate in the world of the flight and the airport to make the child as comfortable as possible so that they can feel at home.
Conclusion
The Unaccompanied Minor service at Hong Kong Airlines provides children who travel without parents with professional supervision and secure travel conditions and safe transportation throughout their entire trip. Parents who follow proper documentation procedures and airport protocols together with their children will experience peace of mind while their children travel securely through the airport.
